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Why can't I withdraw my Cashback?


There could be several reasons why your cashback cannot be withdrawn:

1) The maximum number of withdrawals for this month has been reached, or it is currently not within the withdrawal period: Each promoter can initiate one cashback withdrawal per month, and the withdrawal can be done on Wednesdays
2) Your available balance has not reached the minimum withdrawal amount: The minimum withdrawal amount for commissions is $10, and the maximum withdrawal amount per transaction is $1000
3) Pending settlement cashback cannot be withdrawn. The withdrawal amount should be equal to or less than the available balance


If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

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