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Menu
Home
About Us
Support
Sign Up
I’m a Customer
I’m a Merchant
Language
CN
EN
Popular Questions
How to post reviews for my orders?
How to purchase presell items?
How to add-on an order to an existing order?
How do I contact Merchant through APP?
Can I order on behalf of someone else?
How to change payment password?
Delivery Related
Why am I unable to input my address ?
Where can I add Delivery notes?
Restaurant Related
How does Yesmeal In-Store Price-match Guarantee work?
How do I apply for In-Store Price-match Guarantee?
Under what circumstances will price difference not be refunded?
Order Inquiry/Modification
How do I change my delivery address?
How do I cancel my order?
How do I request an order receipt?
Can I change my food items after placing an order?
How to adjust Tips of the order?
How to Add Tips to the order ?
Product & Refund Issues
How do I request for a refund or return?
Coupon Related
How to check and use coupon?
How to redeem coupons with store’s coupon codes?
Can I use coupons for adding orders?
Can the coupon be refunded after canceling the order?
Is the coupon deductible for taxes and delivery fees ?
Yes Points Related
How long does it take for points to be refunded to my account after canceling an order or item(s)?
When Will Customers Receive Point After Participate in “Share & Earn” campaign?
How to check Yes Points earned for successful reviews?
Share & Earn Related
How to participate “Share & Earn” to earn merchant points?
After adding an order, can I share the order and participate in the “Share & Earn” activity?
KOC & Community
How can I apply to become a Yesmeal KOC?
Why isn’t my post visible in the community after publishing?
Why was my post not approved or taken down?
How can I earn cashback?
Is there a fee for cashback withdrawals?
How is the cashback calculated?
How can I view my cashback data?
Will cashback be deducted for canceled orders or returns?
Cashback Settlement Rules
Cashback Withdrawal Process
Why can’t I withdraw my Cashback?
How to modify the withdrawal account?
When will the cashback be credited to my account?
Does the cashback have an expiration date?
Can cashback be refunded after a purchase?
What is 1099-NEC?
Why did you receive a 1099-NEC form?
When will I receive my 1099-NEC?
What should a recipient do if they receive Form 1099-NEC?
What does the “Box 1 Non-Employee Compensation” data on the Yesmeal 1099 form refer to?
How to fill out a W-9 form?
How to fill out a W-8BEN form?
What is 1099-NEC?
Account Related
Can I change my APP profile data?
How to delete account?
How to change APP’s Language?
Policies
Will Yesmeal Share my details with others?
Referral
How to Join the Referral Program
How to earn reward points
How to check earned reward points
Will my rewards be deducted if my invitee cancels the order?
Legal
Proton General Terms
Yesmeal General Terms
Yes Points Terms
Merchant Terms & Conditions
Merchant-Funded Promotions Terms
Privacy Policies
Customer CENTER
Recalls & Food Notices
Help Center
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