When you subscribe our hardware service from us, we will reimburse the hardware service fee to you by deducting your weekly payment from Yesmeal. The total upper limit for the reimbursement is $500. When the total hardware service fee is less than $500, the cap of the limitation will be the total subscription fee you were paid and will be reimbursed in full. The discount policy is valid for one year, and after expiration, no further refunds will be given regardless of whether the reimbursed has been completed. The validity period of the preferential policy is calculated from the date you sign the sign-up form.

Yamimeal provides convenient ordering options on Tablet APP, Mobile APP and PC. If you want to learn more about how you process Yamimeal orders, click here for more information.

We provide dedicated instructions in text, pictures, and video. Alternatively, you can also reach out to Yamimeal Care for remote assistance.

Yes, we provides remote configuration service free of charge.

We provide limited after-subscription service. If the device is not functional when you get it, please feel free to let us know (Excluding damages caused by unauthorized use.), we will exchange it within 1 month guarantee, from the day you get the device.Click here for more information.

Devices cannot be returned after subscription. If you want to know how to configure the device, free feel to contact our Yamimeal Care Team.

No. When a business requests to terminate the partnership, regardless of whether the device amount has been fully refunded, it will be default to terminating the hardware subscription reimbursement policy.

Yes you can, you can click here to get the compatible device list we recommend.

If you have any other questions, please don’t hesitate to send a request on Yamimeal’s official website. Alternatively, you can send us a chat message through our Help Center.